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Terms of Service

Last updated: December 11, 2024

1. Acceptance of Terms

By accessing or using tree-family.com ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

tree-family.com provides an online platform for creating, managing, and sharing family trees. Our Service includes features such as visual tree building, timeline views, map visualization, and collaboration tools.

3. User Accounts

  • You must be at least 13 years old to create an account
  • You are responsible for maintaining the security of your account
  • You must provide accurate and complete information
  • You may not share your account credentials with others
  • You are responsible for all activities under your account

4. User Content

4.1 Your Content

You retain ownership of all content you create on our Service, including family tree data, photos, and stories. By using our Service, you grant us a limited license to store, display, and process your content solely to provide the Service.

4.2 Content Guidelines

You agree not to upload content that:

  • Violates any laws or regulations
  • Infringes on intellectual property rights
  • Contains malicious code or viruses
  • Is defamatory, obscene, or harmful
  • Violates the privacy of others without consent

5. Privacy of Family Members

When adding information about living family members, you represent that you have obtained their consent or have a legitimate reason to include their information. You are responsible for respecting the privacy of individuals in your family tree.

6. Subscription and Payments

  • Free tier includes basic features with limitations
  • Paid subscriptions provide additional features and capacity
  • Payments are processed securely through Stripe
  • Subscriptions auto-renew unless cancelled
  • Refunds are handled on a case-by-case basis

7. Intellectual Property

The Service, including its design, features, and branding, is owned by tree-family.com. You may not copy, modify, or distribute our intellectual property without permission.

8. Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time. Upon termination, your data will be deleted according to our data retention policy.

9. Disclaimers

The Service is provided "as is" without warranties of any kind. We do not guarantee the accuracy of genealogical information or the availability of the Service at all times.

10. Limitation of Liability

To the maximum extent permitted by law, tree-family.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

11. Changes to Terms

We may modify these Terms at any time. We will notify users of significant changes. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Contact

For questions about these Terms, contact us at:

Email: legal@tree-family.com